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international | Director, North America Professional Services in Buckeye, AZ
Director, North America Professional Services
Buckeye, AZ 85326
The employer is one of the world's leading manufacturers of soft contact lenses and related products and services.
Assist in the coordination of clinical and professional development programs, plans and actions for the professional services function, including, but not limited to:
Clinical/business support materials for eye care practitioners, partner laboratories, and their related staff (manuals, web training, presentations, etc.).
Provide marketing support and launch planning for all new Company products & services.
Assist in securing new product research via Universities or private parties, domestic and international.
Attend lab seminars, conventions and other practitioner meetings as required to exhibit, present or educate.
Provide speakers for organizations, partner labs, or conferences when appropriate.
Provide custom educational programs for any partner laboratory or current customer when necessary.
Assist in development and implementation of procedures and systems to manage any certification requirements by FDA or International agencies for the Company's products.
Interface regularly with multi-discipline eye care professionals, senior management, and the sales staff.
Consult with U.S. practitioners' requests relative to contact lens fitting, professional relations activities, regulatory affairs, and clinical studies.
Provide technical input when reviewing regulatory labeling.
Maintain all appropriate documentation and records.
Control expenses accordingly.
Assist in training of new sales, marketing and professional services personnel.
Compose and prepare computer graphics, artwork, and layouts.
Assist with other marketing efforts as time allows.
Good knowledge of computer programs including; Word, Excel, Act, and PowerPoint
Ability to manage multiple projects simultaneously
Ability to travel up to 60% of the time (Domestic & International)
Doctor of Optometry or equivalent (BS Optom) or MS/PhD in relatable field.
Experience in contact lens fitting, consulting, or design
Membership in at least one professional contact lens organization