international | Cloud Operations Senior Manager in Washington, DC

Cloud Operations Senior Manager

  • Grant Thornton LLP
  • 1218 18th St NW
  • Washington, DC 20036
  • Full-Time



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Grant Thornton is seeking a Senior Manager to join its IT Advisory service line and take an active role in engagement execution, project management and key business development activities.

Grant Thornton Public Sector helps executives and managers at all levels of government maximize their performance and efficiency in the face of ever tightening budgets and increased demand for services. We give clients creative, cost-effective solutions that enhance their acquisition, financial, human capital, information technology, data analytics, and performance management. For more information, visit grantthornton.com/publicsector.

At Grant Thornton, our professional staff applies traditional, cutting-edge approaches and methods to a variety of analyses. As part of our team, the Senior Manager will utilize various methodologies and models to execute client projects.

The Senior Manager, Cloud Operations will be responsible for leading, designing and implementing cloud operational governance, process and procedures. May assist clients technical operations with designing and implementing a multi-cloud environment for the organization as well as on premise where needed. Responsible for providing recommendations on how to align short and long term cloud operational strategy, performance measures and fiscal impact.

ESSENTIAL DUTIES:
  • Assess a diverse operational landscape and determine industry best practices using cloud tools for automation and orchestration of the compute environment.
  • Work and architect with multiple partners in a hybrid compute environment to ensure operational efficiencies across all platforms.
  • Facilitate and support architectural discussions with internal customers to understand business requirements in order to assist in the selection and customization of cloud reference architectures to guide the development of born in the cloud applications.
  • Assess and plan for the organization s future needs.
  • Prepare governing principles and standards to guide future decision making pertinent to operational domain.
  • Determine appropriate operational controls, tools and processes that supplement and enhance the organizations compute environment.
  • Experience developing hybrid cloud operational best practices for production support and governance.
  • Collaborate with various subject matter experts in areas such as networking, partnerships, finance, etc. to assist in providing financial transparency.
  • Provide cloud security strategic vision that enables innovation and seeks to leverage IT trends that can create business value consistent with the company's requirements and expectations.
  • Partner with IT Leadership team to lead delivery operational metrics.
  • Assess long term global operational needs with partners and IT Leadership.
  • Provide guidance and counsel to IT executives and key members of the company leadership team.
  • Remains current on cloud technologies, architecture and operations trends.
  • Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management.
  • Meet or exceed sales targets for new and follow-on work.
  • Manage business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials.
  • Meet or exceed targeted billing hours (utilization).
  • Act as performance manager (coach) for up to four coachees outside of engagement responsibilities.
  • Interview campus and/or experienced candidates.

  • Expert experience leading architecture and design of highly scalable, available, and elastic solutions that implement industry best practices using cloud services.
  • Expert in leading Operational excellence in projects of large-scale.
  • Expert in leading technical migration, integration and consolidation activities.
  • Expert in leading legacy systems reengineering to cloud technologies.
  • Ability to obtain and maintain certain job-related certifications if no job-related advanced degrees.
  • Prior Management experience leading large-scale initiatives.
  • Ability to develop point papers, briefings and presentations, and make formal oral presentations of these materials to all levels of government personnel.
  • 10 years experience with team leadership, production support, and execution of multiple simultaneous and/or large projects.
  • 10 years of experience in at least two IT disciplines (enterprise architecture, IT operations, solution architecture, data architecture, application development, infrastructure).
  • 5 years experience in cloud operations and service management technologies in a fast paced enterprise environment.
  • 2 years experience in implementing hybrid cloud architecture and operational procedures.
  • Must have a basic understanding of all operational management technologies and needs, and must maintain knowledge of changing cloud technologies.
  • Experience implementing and tracking service level or metrics reporting.
  • Experience developing best practices for production support and governance.
  • Experience overseeing operational management policies and procedures.
  • Prior experience providing operational management and support across wide geographical area(s).
  • Self-motivated leader with forward-thinking visionary and entrepreneurial thinking to lead the change.
  • Bachelor s degree from an accredited college or university in Computer Science, Information Systems, Business Administration/Accounting, or other relevant field.
  • Ability to obtain and maintain certain job-related certifications if no job-related advanced degrees.
  • U.S. citizenship may be required. Ability to work in the United States indefinitely required.
  • Travel may be required.
  • Coach and mentor junior staff members.
  • Ability to work overtime required on occasion.
  • Ability to sit in an office environment for long periods of time.
  • Ability to obtain and maintain a security clearance.
  • Ability to communicate clearly in writing and verbally.
  • Ability to obtain and maintain firm independence and abide by firm ethics requirements.
  • Meet or exceed continuing professional education (CPE) requirements.
Grant Thornton LLP is the U.S. member firm of Grant Thornton International, one of the six global accounting, tax and business advisory organizations. Grant Thornton s Public Sector, based in Alexandria, VA, is a global management consulting business with the mission of providing responsive and innovative financial, performance management and systems solutions to governments and international organizations. Visit Grant Thornton s Public Sector at www.grantthornton.com/publicsector.

It is Grant Thornton s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.